Shipping & Returns

Shipping:

Order Processing

Orders received Monday through Friday will be processed within 24 hours of receipt. (Processing time does not include weekend days or holidays) Orders placed on Saturday and Sunday will be processed on the following Monday. Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).

Standard Shipping Charges

DOMESTIC (Continental U.S. Only)

Standard Ground (2-3 Days) = $3.95 - ON ALL ORDERS UNDER $50 USD.

For shipping to APO/FPO locations, Hawaii, Alaska, or US territories including Puerto Rico, Guam, or the US Virgin Islands, please contact our customer support for rates - info@amazonianessentials.com.

*Delivery times to these locations varies greatly.

Returns:

Amazonian Essentials offers a 30-Day Money Back Guaranty. This Guaranty comes into effect on the day your product is shipped and expires thirty (30) days thereafter. You will be responsible for any shipping charges we incurred if you received FREE SHIPPING with your order and for shipping charges you incur in returning any product. We require that all returns have a tracking number and Return Authorization Number (RMA).

How to Initiate a Refund:  You can return the product and request your money back by sending an email to info@amazonianessentials.com or by contacting our Customer Support Team at (877) 353-3550 in order to obtain your Return Authorization Number. Once you have been issued a Return Authorization Number (“RMA”), you will automatically receive an RMA email confirmation and authorization. In order for your refund to be processed, you must write your RMA number on the outside of your shipment package in large and legible print. In order to obtain a refund, we must receive the remaining product on the fortieth (40th) day from the date of original shipment to you. Please send the remaining product to the following address:

Amazonian Essentials
1110 Rt. 55, Suite 207
LaGrangeville, NY 12540
USA

Once the remaining product has been received by us and your RMA number has been logged into our system, you will receive an email confirmation that your refund is being processed. Please note that depending on the bank that issued the credit card, a refund can take up to thirty (30) days to appear on your credit card statement. Again, you are responsible for any costs incurred to package and safely return the product to our fulfillment facility.

If you have any questions about how to initiate a refund, please does not hesitate to contact our Customer Support Team at (877) 353-3550 or email us info@amazonianessentials.com for further assistance.

We also refund all cases of fraud and unauthorized transactions. Multiple refunds for purchases processed over multiple months are not permitted. We will only refund the most recent month’s transaction. We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.

You agree that any products you purchase from Amazonian Essentials will be used for your personal, non-commercial use. You agree that you will not re-sell, re-distribute, or export any product that you order from the website. To ensure the products and services on our site are of the highest quality and are backed by our exclusive money back guarantee and customer support, among other things, Amazonian Essentials does not allow any resale or other distribution of any kind or nature, whatsoever, by you or any third party. By purchasing a product from our website you promise and agree that you will not sell, resell, distribute or otherwise offer for sale any Amazonian Essentials products purchased or otherwise received by you, and you also promise and agree that you will not give, sell or otherwise transfer, Amazonian Essentials products purchased or received by you to any third party for any reason whatsoever. Amazonian Essentials, owner of the rights to Amazonian Essentials, reserves the right to take action against any unlawful reseller or distributor for unlawfully reselling any Amazonian Essentials products. Such actions include all remedies under State and Federal law, including the Lanham Act.