FAQs

How often should I use your products? When can I expect to see results?

We recommend you apply Amazonian Essentials™ at least once per day, preferably twice a day – morning and night for better results.

While results may vary from person to person, you should start to see noticeable results within the first 30 days of use, and experience the full effect within 90 days – a radiant complexion and younger looking you.

What type of skin does your system work best on? What if I have a reaction?

Amazonian Essentials™ works on all types of skin – normal, oily or dry skin. If you have a serious or abnormal skin condition, please check with a physician first before use.

While reactions are very unlikely because of the ultra-high quality nature of our ingredients and lack of harmful parabens or artificial dyes in our products, we do always recommend patch testing any new skincare, especially if you have sensitive skin. This means, applying the products to an inconspicuous area of skin, like the inside of your arm, and let sit for 24 hours.

In the rare event that you do experience an adverse reaction, you should immediately discontinue use and contact your physician.

Why do you offer a system? Can I purchase just one item?

The systematic approach is the most effective way to achieve your goal of eliminating the signs of aging - each step of the system has been very carefully designed to deliver the healthiest, most radiant and youngest looking skin of your life – real talk.

If you miss out on any step, you may not experience the full effect as it was designed, so we highly recommend that you try the Biome Essentials System™ . It’s 100% risk-free.

You’ll also save anywhere from 10% - 24% when you purchase the system versus purchasing items individually.

If you are a skincare expert who is confident in what you need to eliminate signs of aging,  then  individual items are also available for a-la-carte purchase in our online store.

What if I don’t like the products? Is there a money-back guarantee?

All Amazonian Essentials™ products come with a 180 day no questions asked money back guarantee, so if you’re just not in love with the products, you can ship them back to us and receive a full refund of your purchase with no questions asked, even a half- year later!

How much is shipping and how long will it take for my order to arrive?

All orders are securely packed in environmentally-friendly packaging and ground shipped for FREE.

In many cases, your order will leave our warehouse the same day it is received. We pack and ship out orders every weekday, so get excited, because when you order today, your Biome Essentials System™ will be at your door in 5-7 business days or less!

Are you a socially conscious and environmentally friendly company?

Ingredients in Amazonian Essentials™ products are responsibly-sourced from the Amazon Rainforest. Our primary supplier is leading provider of natural ingredients ethically sourced from the Amazon Rainforest and its ecosystems, and is compliant with Brazil’s Biodiversity Law 13.123/15.

A portion of our annual profit is donated to the Amazon Fund, a REDD+ mechanism created to raise donations for non-reimbursable investments in efforts to prevent, monitor and combat deforestation, as well as to promote the preservation and sustainable use in the Brazilian Amazon.

Our ingredients and products are also cruelty-free meaning they are never tested on animals.